What is a boil order?

A boil order is a public notification to customers notifying them to boil tap water before consuming it. Boil orders are issued when:

  • An event has occurred with the potential to adversely affect water quality (i.e. water main break)
  • A situation has occurred where there is known degradation of the water quality

Show All Answers

1. What is a boil order?
2. How can I receive notifications when a boil order is in effect and has been lifted?
3. What actions do I need to take?
4. What other steps are recommended?
5. When is a boil water order lifted?
6. What should I do once the boil order is lifted?